Privacy Policy
How Active Group International Co. Ltd. (AGI) collects, holds, uses and discloses your personal information.
This Privacy Policy outlines the way in which Active Group International Co. Ltd. (AGI) collects, holds, uses and discloses personal information. It also explains how to request access to and correction of the personal information we hold, how to make a privacy complaint, and how AGI will deal with such complaints. In this Policy, "Active Group International Co. Ltd.", "AGI", "we", "us" and "our" mean Active Group International Co. Ltd.
By using our website and services, or otherwise providing us with your information, you consent to us collecting, holding, using and disclosing your personal information as described in this Policy. While you can deal with us anonymously or using a pseudonym, if you do not provide the personal information AGI has requested, we may not be able to provide you with our services or access to our website.
Information we collect
When you submit a free assessment, contact form or newsletter signup — or speak with a counsellor — we collect the details you provide, such as your name, phone number, email, academic background and study preferences. We may also collect technical information (such as your IP address and pages viewed) to improve our website.
How we use your information
We use your information to respond to your enquiry, provide counselling, prepare and progress admission and visa applications, and keep you informed about relevant study-abroad opportunities. We only use your information for the purposes for which it was collected, or related purposes you would reasonably expect.
Disclosure
To deliver our services we may share your information with the universities and colleges you apply to and, where relevant, insurers and accommodation providers. We do not sell your personal information to third parties.
Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification or disclosure.
Access, correction & complaints
You may request access to, or correction of, the personal information we hold about you, or make a privacy complaint, by contacting us using the details on our Contact page. We will respond to your request or complaint within a reasonable time.
Contact
For any privacy question, please email us at the address shown on our Contact page.